Please try the following solutions below:
- Refresh
the Virtual Tour page.
- Delete
your Temporary Internet Files and Refresh the Virtual Tour.
- Download
the latest version of Java from Sun Microsystems.
Goto:
http://java.com/en/download/

While the majority of people experience no problems with viewing Virtual
Tours powered by Java, one of the most common problems are not having Java installed
or the version that was installed in not compatible or is out of date. By using the
latest Java player (Virtual Machine) from Sun Microsystems, inc., you are least
likely to experience a problem again.
- Download
and/or try another web browser such
FireFox from Mozilla.
Goto:
http://www.mozilla.com/firefox/
Need help Navigating The Virtual Tour?
·
To Zoom,
press A or Z to zoom-in and zoom-out.
·
Click on
the Virtual Tour to Stop.
·
Click and
Hold the Mouse button down and Drag the mouse left or right to move horizontally.
·
Click on the Virtual Tour to Stop. To resume, go to View -> Refresh in your browser or click on any of the tour's thumbnails.